View Full Term. By clicking sign up, you agree to receive emails from Techopedia and agree to our Terms of Use and Privacy Policy. This certification indicates that a person is skillful and knowledgeable enough to perform basic troubleshooting and resolve support issues on a desktop environment running on the Microsoft Windows operating system. The certification offers authentication for a number of job posts such as help desk technician, customer support and technical support representatives and specialists.
A Microsoft Certified Desktop Support Technician is proficient at running, supporting and troubleshooting of various issues on a desktop environment running on the Windows operating system. A person planning to apply for this certification exam must have basic knowledge working a Microsoft Windows Operating system, general knowledge of Microsoft Office applications services and Microsoft Windows browsers and their plug-ins, including Internet Explorer and simple know-how of core operating system technologies including installation and configuration.
Managing Modern Desktops. Earn the certification. Download certification skills outline. Learning paths to gain the skills needed to become certified. In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows.
Students will also learn how to secure the Windows OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients. Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 and later core services.
Candidates may also be familiar with enterprise scenarios and cloud-integrated services. In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization.
Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Microsoft Defender for Endpoint as well as how to leverage them to protect devices and data.
The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment.
Unsure whether you meet the prerequisites? Your training consultant will discuss your background with you to understand if this course is right for you.
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The first couple of days especially Sunday night you're not sure what has hit you - but if youre prepared to put in the work youll get a lot out of it. The staff were efficient and the food was excellent. The staff and studying were very polite kind and helpful I really like the environment and whether there. The camp is suitable place for study there is no destraction. Everything is covered in at Firebrand Training so you dont have to be worried. I was faced with a layoff from my previous employer.
Being in the auto industry really made me stop and think about my future. I have always enjoyed working with computers, so I started exploring my options.
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I was made aware of Global Information Technology from a local computer magazine. After much speculation due to a situation from another private school I previously attended, I decided to go in and speak with a representative. I want to take this opportunity to tell how pleased I am with having selected Global Information Technology for my training. About six months ago I requested information from several schools in the Detroit area.
After speaking with each of them I chose Global Information Technology. I found your staff very friendly and professional. Your [
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